Neat Feet does not provide refund or credit note on sales items. Please consider sale purchases carefully.


If for any reason you are dissatisfied with your item when it arrives, we will happily accept returns and exchanges within 7 days of purchase as long as the product is in its original condition.


Wrap the item up and send it to:
Neat Feet
83 Thames Street
Oamaru 9400
Send a courier docket or post bag

Once we receive your item we’ll go ahead and refund the purchase price to the card you used for payment.

Flick us an email at with the style or size you would like instead. Once we receive your original purchase back, we will send out the exchanged item to you.